🛠️ Launch metrics dashboard

💡 Use Case

One page with the three numbers Bao Nguyen and I agreed for 📂 Exceptions Inbox general availability: time to first triage, exceptions resolved per dispatcher, list length. Defined in 📌 Define the three launch metrics with Bao and put on one screen the same afternoon, 30 January.

⚖️ Pros & Cons

Pros

• three numbers, each a median with its spread beside it, because Bao will not publish a number without one.

Cons

• it was built before launch and only told the truth after it. On the night of 11 March it showed nothing unusual until the duplicates were an hour old.

🔄 Alternatives

• Asking Bao, which is slower and comes with better questions.